How SEM Electrical handles contact information.

This page explains what information may be collected when you contact SEM Electrical through the website, phone or email.

Your information

Information used to respond to enquiries and carry out electrical work.

SEM Electrical Ltd may receive your name, phone number, email address, site address, postcode, photos and details about the electrical work you need. This information is used to respond to enquiries, arrange visits, provide quotes, carry out work and keep appropriate business records.

The website enquiry form prepares an email on your device. It does not upload photos or store enquiry details in a website database.

Privacy details

How information is handled.

What information is collected?

Information you choose to provide, such as contact details, address, job details and photos attached to emails.

Why is it used?

To respond to enquiries, provide quotes, arrange work, complete electrical services and keep normal business records.

Who is it shared with?

Information is not sold. It may be shared with suppliers, subcontractors or professional advisers where needed to handle the enquiry, provide materials, complete work or meet legal obligations.

How long is it kept?

Business records are kept only for as long as needed for the purpose they were provided, including accounting, warranty, insurance and legal requirements.

How can you ask about your information?

Email SEM Electrical using the contact details above if you want to ask about information held about you.